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Customer information

Booking policies

How reservations, estimates and confirmation actually work. Final terms are the ones Kevin sends with your quote.

Important: The language below is operational guidance for this website, not finalized legal terms. Confirmed policies accompany your reservation.

Reservations & deposits

A reservation is not confirmed until availability, itinerary, vehicle assignment, final price and any required deposit have been confirmed by Driving U Around. Website estimates are a starting point, not a locked fare.

Pricing

Published prices are starting estimates. Final pricing may vary with vehicle type, pickup and drop-off, mileage, duration, wait time, parking, tolls, special requests and third-party attraction costs.

Notice

72 hours’ notice is requested for all bookings. Shorter-notice requests are considered when the diary allows — call or WhatsApp and we will say plainly whether we can take it.

Cancellations

Cancellation windows, weather, no-show and rescheduling terms are confirmed in writing with your quote. Until that confirmation, treat this page as guidance rather than a contract.

Third-party activities

Attraction, dining, boat, airboat and event reservations may have their own availability and cancellation rules. Those tickets are typically purchased separately unless your quote says otherwise.

Questions

Call or text 786-395-6605 before booking if you need the itinerary or reservation terms clarified.